Gardeners Kew Cookie Policy

This Cookie Policy explains how Gardeners Kew uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have in relation to these technologies. By continuing to use our website after seeing our cookie notice, you agree to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files placed on your device by websites you visit. They help websites recognise your device, remember your preferences, and understand how you interact with pages and features. Some cookies are necessary for the website to function properly, while others help us improve performance and tailor content and marketing.

Types of Cookies We Use

Essential Cookies

Essential cookies are required for the basic operation of the Gardeners Kew website. Without these cookies, certain services and features cannot be provided. They enable core functions such as page navigation, access to secure areas, and correct display of pages and forms. Essential cookies do not collect information for marketing purposes and are not used to track your browsing across other websites.

Analytics Cookies

Analytics cookies help us understand how visitors use the Gardeners Kew website. They collect information such as which pages are visited most often, how visitors move around the site, and whether they encounter errors. The information collected is aggregated and does not directly identify individual users. We use analytics cookies to measure and monitor site performance, to identify areas that may require improvement, and to ensure that our content is relevant and easy to find.

Through analytics cookies, we can analyse trends over time, such as seasonal interest in gardening topics, popular plant guides, or frequently used tools. This performance monitoring supports our efforts to improve page loading times, optimise navigation, and ensure that key features work efficiently on both desktop and mobile devices.

Marketing Cookies

Marketing cookies are used to deliver content and advertising that is more relevant to your interests. They may remember that you visited our website and help us present you with information about Gardeners Kew services, offers, or events that may be of interest. These cookies can also be used to limit the number of times you see a particular advertisement and to measure the effectiveness of marketing campaigns.

Marketing cookies may work by building a profile of your interests based on your activity on our site. They are never used to directly identify you as an individual but rather to understand general patterns of interest in gardening topics, products, and services.

How We Use Cookies for Performance Monitoring

Performance monitoring is an important part of maintaining and improving the Gardeners Kew website. We use analytics and similar cookies to track technical performance indicators, such as page load speed, usability across different devices, and the reliability of interactive features. This information allows us to identify technical issues quickly, test new designs or features, and ensure that the site remains stable and responsive.

By analysing cookie data, we can see how changes to layout, navigation, or content affect visitor behaviour and satisfaction. This helps us refine the online experience, making it easier for you to find gardening information, explore services, and complete tasks on the site.

Your Cookie Choices and Control

You have the right to control how cookies are used on your device. Most web browsers allow you to manage cookie settings, including accepting or rejecting different types of cookies and deleting existing cookies. You can usually find these controls in the settings or preferences section of your browser. If you choose to disable or block certain cookies, especially essential cookies, some parts of the Gardeners Kew website may not function correctly or may be unavailable.

You can change your cookie preferences at any time by adjusting your browser settings. You may also periodically review your stored cookies and remove any that you no longer wish to allow. Please note that if you delete cookies, any preferences that rely on them will be lost, and you may need to reselect your choices when you next visit the site.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal or regulatory requirements, or improvements to our services. Any updates will be posted on this page with a revised date. We encourage you to review this policy regularly so that you remain informed about how Gardeners Kew uses cookies and how you can manage your preferences.

Further Information

If you would like to know more about how Gardeners Kew collects and uses information, including data collected through cookies, please review our privacy information provided on this website. That information explains in more detail how we handle personal data, how long we keep it, and the rights you have in relation to your information.